Privacy Policy

1. Introduction

At Cipher Knights Web Services, we are dedicated to protecting your privacy. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of information that you may provide when using our website and services. We adhere to applicable data protection laws and regulations to ensure that your personal information is handled responsibly.

2. Information We Collect

We may collect personal information from you when you:

• Visit our website.
• Contact us through our contact forms.
• Subscribe to our newsletters.
• Request a quote or service.
• Engage with us on social media platforms.

The personal information we may collect includes, but is not limited to:

• Name: Your first and last name for identification purposes.
• Email Address: To communicate with you regarding your inquiries.
• Phone Number: For direct communication about services and support.
• Company Name: Your business affiliation to understand your needs better.
• Service Requirements: Details about the services you are interested in.
• Billing Information: Necessary for processing payments if applicable.
• Feedback and Reviews: Information you provide through surveys or feedback forms.

3. How We Use Your Information

We may use the information we collect for the following purposes:

• To Provide and Maintain Our Services: Your information helps us deliver the services you request.
• To Communicate with You: Including responding to your inquiries, providing support, and sending updates about our services.
• To Improve Our Website and Services: Your feedback and usage data help us enhance our offerings.
• To Send Marketing and Promotional Materials: We may send you newsletters, promotional materials, and other information related to our services. You can opt out at any time.
• To Analyze Website Usage and Trends: We may use data to improve user experience and optimize our website.
• To Comply with Legal Obligations: We may process your information as required by applicable law.

4. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:

• With Trusted Third-Party Service Providers: We may share your information with third-party vendors who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.
• If Required by Law: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
• In Connection with a Business Transfer: If we are involved in a merger, acquisition, or asset sale, your personal information may be transferred. We will provide notice before your personal information is transferred and becomes subject to a different Privacy Policy.
• With Your Consent: We may share your information with other parties if you give us explicit consent to do so.

5. Data Security

We take the security of your personal information seriously and implement a variety of security measures to maintain the safety of your personal data. This includes:

• Encryption: Sensitive information transmitted online is encrypted using Secure Socket Layer (SSL) technology.
• Access Controls: We limit access to your personal information to authorized personnel who need to know that information in order to process it on our behalf.
• Regular Security Reviews: We perform regular security audits to ensure that your information is safe from unauthorized access or use.

However, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.

6. Your Rights

As a user, you have the right to:

• Request Access: You can request a copy of the personal information we hold about you.
• Request Correction: If you believe any information we hold about you is incorrect or incomplete, you have the right to request correction.
• Request Deletion: You can request that we delete your personal information, subject to certain exceptions.
• Withdraw Consent: If we are processing your personal information based on your consent, you can withdraw your consent at any time.
• Data Portability: You have the right to request that we transfer your data to another organization or directly to you, under certain conditions.

To exercise these rights, please contact us using the details provided in the "Contact Us" section.

7. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance user experience. Cookies are small files stored on your device that help us understand how you use our website. You can choose to accept or decline cookies; however, this may prevent you from taking full advantage of the website.

We use cookies for the following purposes:

• Essential Cookies: These cookies are necessary for the website to function properly.
• Performance Cookies: These cookies help us analyze how visitors interact with our website.
• Functionality Cookies: These cookies enable the website to provide enhanced functionality and personalization.

You can manage your cookie preferences through your browser settings.

8. Third-Party Services

Our website may contain links to third-party websites or services that are not operated by us. We have no control over the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policies of any third-party sites you visit.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting a notice on our website and updating the effective date at the top of this Privacy Policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise any of your rights regarding your personal information, please contact us:

Email: support@cipherKnights.com

Phone: +447516686601